Mount Sea Resort

Breakfast was free; Staff were well dressed; Garden is beautiful and maintained; Pool is nice; Quiet resort.

Waiting an hour for check-in; Garbage beach; View is blocked; Toilet was clogged; Security issue with unregistered guest.

The hotel looked nice and the room was tastefully decorated. Breakfast was adequate.

Our room had a strong algae smell. The soundproofing in our room was not good. We could hear the staff talking loudly all the way from the reception area.

Breakfast and other food (lunch/diner) was great. Pool and lush garden atmosphere is wonderful. Sea sight was nice but i had hoped to that there would have been some sort of beach and possibility to swim in the sea. I like swimming in the sea a lot.

All staff members were friendly and helpfull but it was not always easy to have conversation with them in english to explain to them what i wanted or needed. The grounds of the hotel are nice, quiet and well kept, but the location in Rosario Cavite a little remote with not much other facilitaties like for instance shopping or money atm machine easily at hand. The WiFi could be better.

The personnel are nice and courteous. They made our stay pleasant.

Poor wifi service inside the room

The tropical lush of the property.

WiFi is my issue

Restaurant

Room just medium. bathroom poor standard very small no hot water

The Front Office Manager was helpful.

We stayed at this resort during our visit to the Philippines. We paid Php10,000 for the room and we were shocked to find the rooms in such a deplorable state. The actual rooms are very much a far cry from what they had on the photos. This hotel obviously closed during the pandemic and is not ready for guests. The towels were dirty, heavily tarnished, gray in color instead of their original white color. The bed linens were dirty. The toilet had a smell. The hand-held spray was installed in properly. There is also a very loud noise, almost like a pump which goes on and off during between midnight and wee hours of the morning. We did not even sleep well. For the amount that they charge there are no bottled water in the room, only a set-up of a dirty, scratched plastic pitcher. The mini-bar is also empty. The staff tries hard but the POS systems between the restaurant and the front office are not even synchonized. This was really a horrible experience and we felt totally ripped-off.

Excellent

Nothing

Overall Services

Honestly, just the mosquitoes at the pool area at night, cant enjoy night swimwing

My bed has blood stain Shower is not good Water is not good Heater is not working

The room was clean, the staff was very courteous and helpful. The food was great

I didnt like having to go to front desk to get wifi passwords every 12 hours. And the wifi was so weak, sometimes I couldnt connect to it

what a pretty resort,staff was most helpful,really LOVED the resorts main pool,but the kids love the kiddie pool,

seems to be a problem all over asia,early risers seem to think that their up,so why the hell do they need to be quite for others that might still be sleeping,kids running up and down the all at before 6 am,staff that open and close room doors in all hall,don't seem to know how or care about sleeping quest.and the tons of family members coming to use the kiddie pool early,all laughing and making noise,hotel should keep the family outside the lobby,and have someone in charge come in and pay for them,not 20 kids at a time,and the overnight staff should learn to speak quite,I get up at 430 am ,and they all talking in loud voices at the desk,some time 20 to 30 ft apart.just think these would be things to learn at hotel school 101

The plants/tree surrounding the whole area makes it more relaxing / cozy to stay. The Room is good.Nice pool. The place is very quiet and we get to enjoy the view.

Some electric outlets are not functioning. We cannot access internet inside our Room.

Location and good staff.

WiFi was down during stay which greatly impacted my work. Also local transportation is heavily lacking for business travelers. No Grab cars around. The hotel wanted to charge me 1000 pesos to go 2km.

Very clean hotel, room and beds very comfortable, staff always smiling and always wanting to help in anyway, fantastic food, it’s not far from our family’s house as in walking distance, it would be our second time we stand in the hotel and again it was an excellent enjoyable stay in this hotel..

I think if u book through website the hotel will bunsh u by butting u in the egliest room even if the hotel is not fully booked that’s wat happens to me but I will never go back aging.

Location facing sea

Far from airport to hotel To and from taxi cost +100USd Mosquitoes around waiting to suck blood. Room not fitted with safety box Breakfast very limited choice like some hostel . 4 stars hotel is operating like zero star

It feels like home, the quiet place makes you relaxed. All the staff are very accommodating, keep it up! Our overnight stay with the family makes it memorable.

The property location is just perfect as its very accessible, they have amenities that will make the guest stay more relax and gives option to enjoy quality time.

When we request for room with view they dis not accomodate for the reason that they are fully booked but during our stay we only saw 2 couples aside from us and most of the time the area is vacant , even room lights are not lighted on those rooms with view so we cant justify that the property is really fully booked. The lady from sales team who answered me gave me a very unreasonable reason when we asked why they cant accomodate. She said most of those who stay on those rooms with view are LONG-STAY guests and if I booked earlier then they can accomodate , but then I said they will check in earlier date than me, so it will still defeat the purose of me booking earlier. Room amenities : they should place the sleeper in the room and should not wait for the guests to ask and the bathrobe allotment per room is only 1 even if we booked for 2 pax which is kinda weird as they said the 2nd bathrobe is already chargeable !?! For the hot -dry sauna ... took soooo long for it to get hot ....and the shower in the sauna area has no hot water ... lastly ... mount sea resort .. we are expecting more seafood option for food but we are disappointed as very very minimal option for seafood.